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Delivery & Installation

Free Delivery & Installation Terms & Conditions

  • Water Coolers & Boilers: The price listed includes delivery in UK Mainland. We may need to add a surcharge of £10 + for delivery to the Islands and Highlands, including NI. If your delivery area is outside these zones, we will quote you a price for delivery. Please use the VAT toggle to see the price including/excluding VAT.
  • Accessories and Spares: The price listed excludes delivery. The cost of delivery varies according to the cumulative value of the Accessories and Spares order and will show at delivery confirmation. Please use the VAT toggle to see the price including/excluding VAT.
  • Free Delivery: FREE Delivery includes Water Coolers & Boilers to Mainland UK ONLY. Items will state if they are included in this promotion. We reserve the right to discontinue the free delivery promotion at any time without prior notice and/or to change the amount required for eligibility.
  • Good Dispatch: Goods will be dispatched within 3-5 working days from when you place your order. You will be e-mailed to confirm dispatch and receipt at this stage.
  • Date of Installation: Goods will be installed as standard within 7 working days from when you place your order. You will be contacted by the professional installer to arrange installation. (Standard installation excludes outlining areas such as NI/IOM & Highlands where extended installation timings or quotations maybe needed.)
  • Site Survey: A Professional Installation from one of our partners, is based on the site survey completed by you at the online checkout. The installer will connect the equipment to the mains water supply and ensure that it meets all legal and industry standard requirements.
  • Installation Includes The Installation includes you can click read the installation blog on the menu bar
  • Our installation partners have been selected on their level of professionalism, efficiency & discretion
  • Surcharge Fees Please note: there should be no extra charges, unless the installation requires unplanned additional work not stated on the site survey, in which case the Installation Company will contact you directly
  • EZYTAP & EZTRAY2 exclusions :A Professional Installation for the EZYTAP or EZTRAY includes modifying a standard wooden worktop only. (Marble, Granite, glass etc are excluded)

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